Frequently Asked Questions
How do I care for my apparel?
We recommend washing on cold and hang drying all bamboo pajamas. In addition, washing inside-out helps to preserve the bright, bold colors of the garment.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please email info@treklings.com to request a return. Upon approval, we'll send you a shipping label.
Can I cancel or change my order after it has been placed?
We try to process orders as soon as possible. If you wish to cancel your order, please email info@treklings.com with your order number and we'll do our best to accommodate a cancellation.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.
How can I track my order?
Once your order has shipped, you will receive a tracking number via email or text message.
How do I choose the best size?
Please use our size guide to help determine what size will fit the child best. In accordance with the CPSC, we recommend that all pajamas fit snugly. Bamboo material stretches and grows with baby or child, allowing them to fit for a long time.
How do I contact customer service?
Yes, you can contact customer services by email. Please email info@treklings.com if you have any questions regarding the business or product.
